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Effective Date: 25 February 2026
At Nutzora, we understand that sometimes plans change. Please read our cancellation policy carefully before placing your order.
You may cancel your order before it is shipped.
Once the order has been shipped, cancellation is not possible.
To request a cancellation, please email us immediately at care@nutzora.com with your order number.
If the cancellation request is approved before dispatch, a full refund will be processed to your original payment method.
Approved cancellations will be refunded within 5–7 business days.
The refund will be credited to the original mode of payment.
Processing time may vary depending on your bank or payment provider.
We reserve the right to cancel an order under the following circumstances:
Product is out of stock.
Pricing or technical errors.
Suspected fraudulent transaction.
Incomplete or incorrect customer details.
In such cases, customers will be notified and a full refund will be issued.
If you need to modify your shipping address or contact details, please contact us immediately before the order is dispatched. We cannot guarantee changes after shipment.
For any cancellation-related queries, please contact:
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